7107 Responsible Gaming – Play Smart, Stay in Control

You can set a daily, weekly, or monthly deposit ceiling directly in your account settings at any time. Once a limit is active, the platform will not process any deposit that would push your total above the figure you have chosen. Lowering your limit takes effect immediately, which means protection kicks in right away when you decide you need it. Requesting an increase, on the other hand, is subject to a mandatory 24-hour cooling-off period before the higher limit becomes active — this gives you time to reflect before the change is applied. Deposit limits are one of the most straightforward and effective tools for keeping your spending aligned with what you can comfortably afford to lose.

It is easy to lose track of time when you are engaged in sports betting, lottery draws, or casino-style games on a mobile device. 7107 lets you configure session time reminders that send an in-app notification when you have been actively playing for a duration you define — for example, 30 minutes, one hour, or two hours. The reminder is not a forced logout; it is a gentle prompt to pause, check in with yourself, and decide whether you want to continue. Repeated dismissal of these reminders may be a personal signal that a stronger self-management measure is worth considering. Reviewing your session activity through your account history is also a useful habit to develop over time.

A cool-off period is a short-term account pause that you can activate when you feel you need a break from gaming but are not yet sure about a longer exclusion. You can set a cool-off duration of 24 hours, 3 days, or 7 days — during this period your account is temporarily suspended and you cannot log in, place bets, or make deposits. Any pending withdrawals are still processed normally during a cool-off so your accessible funds are not affected. The cool-off period ends automatically at the time you specified; it cannot be shortened once activated, which removes the temptation to cancel it prematurely. This tool is ideal for players who recognise they are playing more than they intended during a stressful period and want a structured pause.

Self-exclusion is a formal, longer-term option for players who recognise that gaming is causing harm and who want a more sustained break from the platform. You can request self-exclusion for a period of 1 month, 3 months, 6 months, 1 year, or indefinitely by contacting the 7107 support team directly. During a self-exclusion period, your account is fully closed to gameplay, deposits, and promotional communications, and reactivation requests are not accepted until the chosen period has expired. If you choose an indefinite self-exclusion, returning to the platform requires a formal review process with a minimum waiting period. Self-exclusion requests are treated with complete confidentiality and are handled by a dedicated support team member, not an automated system.

Your account dashboard provides a full transaction and gaming activity history so you can review exactly how much time and money you have spent on the platform over any given period. Seeing your actual figures — rather than relying on memory — is often one of the most effective ways to make an honest assessment of your gaming habits. The activity log includes deposits, withdrawals, bet amounts, game types, session durations, and outcomes. You can filter the history by date range, game category, or transaction type to get a clear picture of specific patterns. If the numbers you see concern you, the other tools on this page are available immediately — no waiting period and no approval required for protective measures.

The 7107 player support team is available to assist with responsible gaming queries, account restriction requests, and referrals to professional help resources. You can reach the team by email at the address in the footer of this page, and all responsible gaming communications are handled with full confidentiality. Support staff are trained to discuss gaming concerns without judgement and to help you identify which tool or combination of tools best suits your situation. If you are contacting us on behalf of someone else — a family member or friend — the support team can advise on what steps are available under our account policies. For urgent concerns, we also recommend reaching out to professional counselling services available in the Philippines.